LeadWA Market
Dispute Resolution Policy
Last updated: September 20, 2026
Need help with a transaction? Use the dispute process connected to your eligible order whenever available.
1. Raise a Dispute
A dispute should be opened for an eligible transaction when a material issue cannot be resolved directly between the buyer and seller.
2. Provide Evidence
Both parties may be asked to provide relevant messages, screenshots, delivery records, account-transfer proof or other supporting evidence.
3. Review Process
LeadWA Market may review the transaction timeline and submitted evidence. Additional proof may be requested before a decision is made.
4. Resolution
Depending on the evidence and transaction status, escrow funds may be released, refunded, or handled according to the marketplace decision and applicable rules.
5. False or Misleading Claims
Submitting fabricated evidence, abusing the dispute system or attempting fraud may result in restrictions or account action.